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Everyone has a basic need to communicate. We can't survive unless we're able to communicate with others, whether that's in a social context or a professional one. Of course, some people are better communicators than others. We all have different skill sets and strengths and weaknesses that differentiate us from everyone else. We've often heard about people who have a fear of public speaking, and they take courses to alleviate their fears and improve their skills. One are that I don't think gets enough attention, though, is our ability to write well.
With the rise of text messaging, chats and email, it seems to me that writing skills have been pushed lower and lower on the scale of things that people care about in terms of workplace abilities. And I'm not just being a crotchety old fart when I say this, either. Last year, I placed an ad for a receptionist for our company. Our receptionist is an important part of the organization - they are often the first person clients talk too, they're certainly the first one they see when they come into our office, and our receptionist needs to be able to act in a professional manner - which includes their writing skills. Having mentioned this in the job ad, this is the verbatim reply I received from one applicant:
i wud like 2 apply for the recptionist job. i'm sending u my resume, i rly want 2 work 4 u
Ok, I admit that this is an extreme example (a teenager looking for their first job, perhaps?). Having said that, I know we've all witnessed cases of poor spelling or grammar in professional correspondence we've received. With the tools that we have today - spell check and grammar check embedded in our word processing programs being chief among them - there's simply no excuse for mistaking "your" and "you're" or using "there" instead of "their".
Very few things reflect so poorly on us as professionals as when we can't write well. And yet, not many of us who could use help take the initiative to get it. There are classes we can take, both online and in person, that will develop our writing skills. Being able to write well is a key talent for people who wish to hold senior-level positions within an organization. If you feel this is something that would help you, I encourage you to look into this write away (yes, pun intended!).
About The Author
Danny Carrao is the Managing Director of Prolumina. He invites you to see how Prolumina can help you prepare for trial and succeed in the courtroom by visiting http://www.prolumina.net/ for all of your jury strategy, trial technology, trial graphics, and litigation support services needs.
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